Velisia™ offers standard delivery that guarantees the shipment of your order within 3 working days and its delivery in Europe within 4 to 9 days. Currently, we offer free standard shipping on the entire site. Stay tuned for the upcoming launch of our express delivery option, adapted to your urgent needs. All details and rates will be indicated at the time of payment.

As soon as your order is ready to be shipped, you will receive a tracking number by email. You will be able to track the delivery of your order in real time on our website.

For any specific request, please contact us via our contact form. Our team will be happy to help you and answer all your questions as soon as possible.

Yes, we offer a satisfaction guarantee on all Velisia™ products. If you are not satisfied, please contact us for an exchange or a refund.