Velisia™ offers standard shipping that ensures your order is shipped within 3 business days and delivered in Europe within 4 to 9 days. Currently, we offer free standard shipping throughout the site. Stay tuned for the upcoming launch of our express shipping option customised to your urgent needs. All details and prices will be provided at checkout.

As soon as your order is ready for shipment, you will receive a tracking number by e-mail. So you can track the delivery of your order in real time on our website.

For specific inquiries, please contact us via our contact form. Our team will be happy to help you and answer all your questions as soon as possible.

Yes, we offer a satisfaction guarantee on all Velisia™ products. If you are not satisfied, please contact us for a replacement or refund.